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F.A.Q.
If this answers are not helping please feel free to contact us


 

Yes, EAGO toilets sold in USA are made for USA market and are 100% compatible with standard US 12" rough in. If you have Rough-in different from 12" please do not hesitate  to contuct us. Our knowledgeable staff  helped many customers with unusual installations.

Only pure white color currently available.

Yes we do. We have customers all over the world. Most popular destinations outside of USA are Australia. New Zealand, Canada we also have some customers in Europe and Africa. The shipping is a bit expensive. for example price for shipping of toilet seat to Australia is 69.00 US dollars, but we offer a free shipping for second seat. So if you order 2 toilet seats the shipping price would be reasonable. Our website setup for US and Canada shipping only, If you need shipping to other location please contact us and we will get you the best rate possible.

It is all depend on use. Normally we recommend to change toilet seat every 2 - 3 years for sanitary reasons. Mechanically it can survive a lot longer than that. NEVER step or place heavy objects on toilet seats, - IT WILL BREAK. The number one reason for broken toilet seat - leaning on it with a knee.

Standard 1.6 gallons per flush for the full flash or 0.8 gallons per flush for the half flush. Most dual flush systems can be slightly adjusted for quantity of water used per flush.

Yes, it is probably the same toilet. Some distributors order large quantity of EAGO toilets with their own name or logo on the toilet, but it is the same toilet and all the components are the same. If you not sure it is the same toilet, please send s some pictures and we will let you know.

We sell most of the parts for EAGO toilets, If you do not see part you need on this website or you do not know the model of your toilet PLEASE contact us. We have parts in stock even for toilets that are no longer in production.

Some of the models are available for 10" rough in. Also we can offer conversion Rough-In for EAGO toilets you purchased somewhere else. Please contact us and will try to help with your installation.

Some models of toilets has different flushing systems for newer models and they are NOT compatible. If your part looks any different from the one shown on the website please contact us. We probably have you part in stock

There are several possibilities here. Most Common: the problem is often referred to as the "Phantom Flush" and usually caused by the design of the refill valve. (NOT just EAGO, but most of modern toilets) Consider it a valuable feature; it is signaling that your toilet is leaking at the flush valve. It continues to repeat this refilling of the leaked water until someone replaces the flapper.

The formula of slip and glaze is introduced from Germany and the best chemical additives from Germany are also employed. Purpose - to make surface of toilet stick free and easy to clean. Besides, that makes looks of the product also fantastic.

Dual flush system is water saving feature where you have an option to flush full tank or half tank of water. Dual flush toilets may be another defining moment in the development of the American john: the introduction of environmental conservation to the process of elimination. Interest in low flow and dual flush toilets is on the rise in the United States, due in part to increased government regulation and the rising cost of water, and there are incentives for making changes in the way we use the commode.

Removable seat (also known as quick release toilet seat) - is an option to remove or install seat with the click of a button for easy maintenance and cleaning

Toilets are generally offered in two configurations, one piece and two piece designs. One piece toilets offer an integrated tank and bowl, eliminating the crevice between the tank and bowl that can often get dirty. One piece toilets are generally found in more upscale homes and are also uniquely available in low profile, low height styles. On this website we only sell one piece toilets.

Skirted toilet has tropway covered by flat ceramic surface. That make toilet a lot easier to clean and gives toilet better looks.

If defective item purchased from this website. item can be Exchanged within 30 days with no restocking fee. Defective item can be replaced only after customer returned Item and it has been inspected. Replacement item will be shipped with no charge. After 30 days defective item has to be replaced using manufacturer warranty directly from EAGO manufacturer. EAGO Manufacturer advertise limited warranty of 24 months for the flushing mechanism of toilets. 15 months of limited warranty is advertised for toilet seats and 63 months of limited warranty is offered for porcelain part of the toilet. Eagotoiet.com do not support any warranty after 30 days from delivery day.

To prevent particles from adhering surface of porcelain, easy-cleaning glazing is applied. Making use of nanometer technology, a super-smooth surface is created.
GLAZING

SOFT CLOSING SEAT
Soft Close/Non Slamming Seat is a grate addition to comfort and durability of all EAGO toilets.
FLUSHING SYSTEM
Super powerful flushing system features more than 2" trap way and jet siphonic flushing function.
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